The brand new SAP Services and Support e book clarifies SAP's choices in a transparent, comprehensible way and addresses discrepancies among the requirements of latest buyers and professional buyers.
Be aware: Support requests are intended for program tasks within your cloud goods, that are unrelated to unpredicted company delays or disruptions.
Hardcat asset management program remedies ease the burden of tracking and management of assets, instruments and machines, property and proof and defend your small business towards fiscal and reputational loss, supplying you with the intelligence to make conclusions with certainty.
Entry a number of support channels that may help you resolve your situation in the easiest way probable. Many of the support channels are built-in into the applying, using synthetic intelligence (AI) algorithms to counsel the most beneficial channel to resolve your issue.
Attain insights into how this ERP-centric strategy makes sure traceable and auditable carbon details though furnishing real-time environmental and monetary impression Assessment to empower smarter business conclusions.
From the Main of each thriving IT Division can be a devotion to supplying top rated-notch assistance to finish-customers. But attaining this needs much more than simply perseverance; it requires the proper instruments.
The adjustment isn't going to stand for a rise in listing charges for SAP sap support services support offerings. Afflicted prospects and associates are going to be notified in accordance While using the respective regionally agreed contractual stipulations. Read through the total assertion in English or German.
Sunrise ITSM has more than thirty configurable modules. These could be quickly modified and personalised to meet your necessities.
Attain insights into how this ERP-centric approach makes sure check here traceable and auditable carbon facts although supplying real-time environmental and money effect analysis to enable smarter business enterprise choices.
Help with User Administration like S-user management, authorization inquiries or password reset help
We wish a long lasting relationship. We’re below to give you IT satisfaction so you understand you’re lined for all kinds of IT eventuality. We can become a Component of the family members, your response plus your Answer by pre-empting difficulties and fixing them in advance of they even surface on your radar.
Incorporating more than 36 many years of asset management industry experience, Hardcat application can make organisations additional economical. And the moment our customer’s start off making use of Hardcat, they don’t seem back. It just is effective.
Generally, partners also complete support-related routines as a component of such implementation and operation services and may interact with SAP’s support Corporation on behalf of shoppers.
The chat transcript and all of the attachments will almost always be captured and recorded as part of your situation log, website whether or not the problem is fixed quickly or not.